Extending the borders, removing the barriers and delivering on the PROMISE to a global eCommerce marketplace.

Global Returns

TradeGlobal makes international returns easy. Your global customers expect the same responsive after-sales experience as domestic customers. With TradeGlobal, international customers are able to easily return or exchange merchandise similar to a domestic transaction. We work with the merchant to create a return program that works for you and your clients.
  • Customers can print return labels and all paperwork for easy returns.
  • Customers receive refunds in their own currency, as well as any refunded taxes and duties.
  • Merchants settle returns in U.S. dollars. 
  • Returns are settled at the same currency exchange rate as the purchase.