FillTek Global Solutions

Extending the borders, removing the barriers and delivering on the promise to a global eCommerce marketplace

The global eCommerce market is four times larger than the US market

An estimated 83% of all Internet retail sales are completed outside of the US. The global eCommerce market is expanding faster than the US eCommerce market. The challenge is developing the tools to seize the opportunities and capture the dramatic demand for products that cross international borders.

TradeGlobal.com is the technology extension to your existing eCommerce platform that removes the barriers that have historically stopped global eCommerce in its tracks. TradeGlobal.com used as a stand-alone service or through an integrated “international checkout” button opens the global eCommerce marketplace.

Global economic conditions drive demand for goods across borders

The global market has never been better than it is today for exporting goods directly to the international consumer. Consumers are demanding delivery to their doorsteps of branded products across the globe, delivered into virtually any country in the world. The growth of the Internet combined with aggressive product branding and favorable exchange rates has resulted in a strong demand for US goods abroad and from nation to nation. TradeGlobal.com is international-consumer friendly, providing accurate landed cost, localized payment processing, and language and currency conversion. With TradeGlobal.com, the consumer is no longer blindsided by the complexities of customs regulations, import duties and fees that lead to abandoned shopping carts and packages.

Maintaining the “keys” to global eCommerce

FillTek’s Global Data Center is a repository for currency exchange, harmonized tariff codes, customs / duties fees, value-added taxes, brokerage / clearance fees and customer history necessary to manage the order process and customer service. Now merchants can attack the global eCommerce market with the same tools and methods used to create the thriving domestic eCommerce business. Through the technology and tools provided in TradeGlobal.com, the customer experience becomes as simple as any domestic shipment. Now merchants can attack the global eCommerce market with the same tools and methods used to create the thriving domestic eCommerce business. Through the technology and tools provided in TradeGlobal.com, the customer experience becomes as simple as any domestic shipment.

Breaking down the barriers to reach the global marketplace

The global demand for products delivered directly to the consumer’s home has remained untapped due to a variety of major barriers:

• Complex international customs regulation and product compliance
• International consumer’s fear of purchasing goods due to unknown landed costs and in-country delivery issues
• Labor-intensive management of harmonized tariff codes (HTC)
• International credit card fraud
• Language barriers and unknown currency exchange rates
• Returns complexities
• Costs of abandoned shipments
• Managing channel conflict
• Managing global customer service

TradeGlobal.com removes these barriers through technology and service.

Global Pickup & Delivery

Ship from anywhere to anywhere. Integrated partnerships with international small-package carriers make it possible to ship directly from points of manufacture or distribution to your customer’s doorstep. TradeGlobal.com is location independent. Whether you take advantage of FillTek’s US-based fulfillment services or utilize your own fulfillment operations in the US or abroad, TradeGlobal.com electronically provides all necessary data, paperwork and regulatory filings to ensure the package is delivered to your customer’s doorstep anywhere in the world.

The global eCommerce promise delivered

Participation in global eCommerce results in you taking advantage of the $130 billion cross-border market. TradeGlobal.com provides the technology to aggressively sell into the world market with minimal risk and with confidence.

Global eCommerce – It starts with an accurate landed cost

TradeGlobal.com calculates the landed cost into a growing list of countries, accounting for and maintaining:

Product cost

Carrier selection & small package carrier cost

Import & export restriction

Customs & duties

Value-added taxes

Clearance fees

Currency conversion

Harmonized tariff code

Extending the borders, removing the barriers

Very quickly, your eCommerce operation will be able to confidently enter the global eCommerce marketplace. TradeGlobal.com opens the door to:

A growing list of countries
Accurate landed costs
Precise continuous commodity classification
Global payment processing
Sophisticated fraud management
Logistics management
Customer support services
Localized currency & language translation
Global reverse logistics
Denied-party screening

Consistent branding and an improved customer experience

TradeGlobal.com and the tools available in the Global Data Center dramatically improve the customer’s experience. Orders are no longer held up in international customs departments. The consumer no longer waits weeks for delivery, but rather days. The package is delivered to the doorstep with no hassle of picking up the package or hidden fees. TradeGlobal.com delivers to the international consumer:

Integrated carrier selection
Dock-to-doorstep shipment model
Electronic customs documentation
Order management
Language independence
Customer support & management
Email communications
Global reverse logistics

Supporting your brand through seamless integration or stand-alone services

Your eCommerce website is your brand, it is your “storefront” to the world. TradeGlobal.com maintains your branding with the look and feel of your eCommerce site throughout the international check-out process. The integration and testing is completed in a controlled process that covers all necessary data and knowledge exchange.