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Top Technology Trends Empowering Fulfillment Operations

The eCommerce fulfillment market is complicated by its very nature. With so many retailers simultaneously managing online and brick-and-mortar operations, a tremendous amount of pressure is placed on the technology platforms that connect these two worlds.

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The Checkout Process: A Make-or-Break for eCommerce

Every element of the eCommerce purchase process is vital, but some may be going overlooked. The checkout process may seem a mere formality, something that has little power to sway minds either for or against a company – but those who specialize in eCommerce know better.

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Data: An Email Marketer’s Best Friend

Industry best practices can be a very useful tool when it comes to sending your email marketing communications, but in order to deliver content that resonates with your audience, they should be accompanied by something even more powerful: Data.

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New Year's Resolution: Better Customer Care Staff Planning

The holidays have finally drawn to a close. While the rest of the world is busy making New Year’s resolutions, e-commerce retailers are already busy thinking up ways to better prepare for next holiday season—and customer care is a fundamental part of that. So, where do you start?

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3 Must-Have Site Enhancements for Holiday 2015

The holidays: It’s the most wonderful time of the year – but it can also be the most stressful time of the year. Soon, shoppers will flock to their favorite e-commerce sites to purchase gifts for their loved ones. By implementing a few key optimizations, you can ensure your site is at the top of their lists when it comes ti…

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