TG CREATES...Custom Content and Solutions to Drive Your BrandDesign | Web Development | Integration Support | Photography | Copywriting | International Commerce
TG CONNECTS...Your Brand to Your Target Customer BaseSITE CONTENT MANAGEMENT | GLOBAL EXPANSION | SEO | PAID SEARCH MARKETING | SOCIAL MEDIA MARKETING | EMAIL MARKETING
TG DELIVERS...Your Products Quickly and Affordably
Across the GlobeOMNI-CHANNEL | FULFILLMENT | CUSTOMER CARE | REVERSE LOGISTICS |CARRIER NETWORKS | CROSS BORDER TRADE
HOW WE CAN HELP YOU
Let our expertise guide you...:::
- The Post-Holiday Checklist (For You and Your Company)
- How to Benefit from Post-Holiday Returns
- Selling to the World: First Steps to Cross-Border Marketing and Transactions
- Swiss Army Site: Make Sure Your eCommerce Site Has These Capabilities
- 2017’s Customer Care is 2018’s Marketing
- Keep Up with eCommerce Progress This Peak Season
- Leveraging Customer Voice Data as Valuable Intelligence
- All Things to All People: Doing Omnichannel Right
- Look at Last Year’s Peak Season to Prepare for Success This Year
- Point of No Return: Bad Reverse Logistics Sour Customer Experiences
The hustle and bustle of the holiday season is over, and now it’s time to take a deep breath, regroup and reset. Performing a clean sweep will help you start the new year feeling refreshed. And here’s a bonus: You can take virtually the same steps to get you and your company back on track.
When the holiday sales rush subsides, it’s traditionally followed by a second uptick in activity: The post-holiday returns period. While it may be daunting, this increase in interactions actually presents an opportunity for you to strengthen the relationships you’ve built with your customers.
When your company expands its offerings across borders, it’s an undeniably exciting moment – filled with new opportunities and new audiences to win over. We’ve assembled a few cross-border eCommerce best practices to serve as a roadmap for your new adventure.
Having the right eCommerce capabilities will help you capture the attention, dollars and loyalty of potential customers. Fail to captivate your audience, and they may go to a competitor. While your company is unique, there are a few features that have become important standards.
Peak season is rapidly approaching. You’ve got a reliable website and a solid fulfillment network in place – but how is your customer care? If you put enough effort into your service efforts this year, you may make some very early progress on retention for the 2018 holiday season.